Shipping policy

Shipping Policy

At Corewick, every order is carefully prepared and packaged to ensure it reaches you safely and beautifully.

1. Order Processing

Orders are typically processed within 2–5 business days after payment confirmation.

For made-to-order, customized, or special items, additional processing time may apply. Any applicable timeframe will be communicated at the time of purchase.

2. Shipping Within Egypt

We offer delivery across Egypt through trusted shipping partners.

  • Delivery typically takes 5–7 business days after your order has been processed.
  • Delivery times may vary depending on your location and courier coverage.
  • Remote areas may require additional delivery time.
  • Once your order has been dispatched, you will receive shipping or tracking information where available.

3. Shipping Fees

Shipping fees are calculated according to your delivery location and order details and will be displayed at checkout before completing your purchase.

4. International Shipping

International shipping availability may vary depending on the destination and product.

Where international shipping is available:

  • Shipping costs and estimated delivery times will be confirmed before dispatch.
  • Customers are responsible for any customs duties, import taxes, clearance fees, or other charges imposed by the destination country.
  • Corewick is not responsible for delays caused by customs procedures, inspections, or local authorities.

5. Delivery Delays

While we work closely with our shipping partners to provide a smooth delivery experience, delivery times are estimates and cannot be guaranteed.

Delays may occur due to holidays, high-volume periods, weather conditions, courier issues, incorrect delivery information, or circumstances beyond our control.

6. Incorrect Delivery Information

Please ensure that your name, phone number, and delivery address are accurate when placing your order.

Corewick is not responsible for delays or additional delivery charges resulting from incorrect or incomplete information provided by the customer.

7. Damaged Packages

Every Corewick order is carefully inspected and securely packaged before dispatch.

If your order arrives damaged, please contact us within 48 hours of delivery and provide:

  • Your order number
  • Clear photos of the package
  • Clear photos of the damaged item

Please retain the original packaging until your case has been reviewed.

8. Missing or Delayed Orders

If your order has not arrived within the expected delivery timeframe, please contact us with your order number so we can assist you in following up with the courier.

9. Contact Us

For any questions regarding your order or shipping, please contact Corewick through the contact details provided on our website.

By placing an order with Corewick, you acknowledge and agree to this Shipping Policy.